Matheno - Learn Well and Excel

Privacy

Matheno Privacy Policy

May 25, 2018

Welcome to matheno.staging.wpengine.com (“Site”), which is owned and operated by Matheno, Inc., a California corporation. We are committed to providing students with an online environment that supports their learning. Students can monitor their progress as they engage in the educational activities the Site offers. Our Privacy Policy applies to this Site, and to any downloadable applications made available through the Site or that interact with the Site and post this Privacy Policy.

You should read our entire Privacy Policy, as it explains how we collect, use, share and protect information obtained from the Site. By visiting the Site you consent to the collection and use of your information under the terms of this Privacy Policy.

INFORMATION WE COLLECT

When you visit the Site, we may send one or more cookies—a small file containing a string of characters—to your computer that uniquely identifies your browser. Cookies allow you to interact with the site, and make return visits easier. Our servers may automatically record information when you visit our Site. These servers’ logs may include information such as your web request and Internet Protocol address. If you disable the cookies, parts of the Site, such as the ability to track your progress, may not work.

We use Google Analytics to help analyze how visitors use this site by collecting standard internet log information and visitor behavior information in an anonymous form. You may opt of out this collection (on our site and any other) by using the Google Analytics Opt-out Browser Add-on.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address, captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website content. Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please visit Hotjar’s Privacy Policy. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by visiting HotJar: Opt-Out.

If you watch one of our videos that is hosted on YouTube, YouTube will set cookies on your computer. YouTube uses these cookies to help them and their partners to analyze the traffic to their websites. Please consult Google’s Privacy Policy for details. It is our legitimate interest to use YouTube, because we would not be able to provide you with the video content and features otherwise.

If you leave a comment on the site, we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. Please visit the Gravatar service privacy policy for details. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We collect information that you voluntarily provide to us, including personally identifying information such as your name, e-mail address, postal address, school, educational background, educational goals and interests (“Personal Information”). We retain this information for as long as your registered account exists.

If you have an account on this site, or have contacted us, or left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

HOW WE USE THE INFORMATION COLLECTED

We may use the Personal Information we collect on the Site for our administrative and internal business purposes (such as account registration and maintenance), to enhance the Site and your experience (such as to enable you to see how you are progressing through the Site activities), for other purposes we may tell you about when you provide the information, and as set forth in this Privacy Policy.

Specifically, we may use your personal data in the following ways:

  • for the purpose you provided Personal Information, for example to enroll you as a Site member, to process your order, or to respond to a specific inquiry;
  • to enhance your experience of Matheno products and services;
  • to improve our educational content;
  • to administer, support, improve and develop our business;
  • to send you information about Matheno products or services and information that we believe will be of interest to you;
  • to allow you access to the Site; and
  • as otherwise described to you at the point of collection.

WHEN WE MIGHT DISCLOSE INFORMATION TO THIRD PARTIES

We never share your Personal Information collected on the Site with third parties for their marketing purposes. We may share non-personally identifiable information, such as aggregated user statistics, with third parties such as our business partners. On occasion, we (through our third party mail provider, MailChimp) may send commercial messages about Site offerings or products or services designed to enhance your use of the Site.

We may share your information, including Personal Information, with third parties who perform certain services for us relating to the Site, such as to process credit cards or send email communications on our behalf, or who otherwise help us to run the Site.

We may disclose your Personal Information in response to legal process, to protect our rights, as otherwise required by law, or for the prevention or detection of a crime. If we sell our company or part of it, or our business enters into a joint venture with another business entity, we may disclose your information to our new business partners or owners who may then provide you with information about their products and services.

OPT-OUT CHOICE

You can let us know if you do not want us to share or otherwise disclose your Personal Information by taking the following steps:

  • To stop further delivery of informational emails from us or MailChimp, click the opt-out link at the bottom of these messages.
  • To let us know about your other communication preferences, please call (510) 883-3010, or send an email to [email protected], or use the Contact Us form. Please identify all the email addresses, postal address information, and phone numbers that you may have submitted to us, so we can ensure that we respect your wishes.
  • You can let us know if you do not want us to share your data with other companies who provide services for us by calling (510) 883-3010, or sending an email to [email protected], or using the Contact Us form. Again, please identify all the data you have submitted to us, so we can ensure that all your email addresses, postal address information, and phone numbers are marked “do not share.”

SECURITY

We incorporate commercially reasonable safeguards to help protect and secure your Personal Information. Please be aware that no data transmission or storage can be guaranteed to be 100% secure. We cannot warrant the security of information you transmit to us, and you use our Site and provide us with your information at your own risk.

CHILDREN’S PRIVACY

We are committed to protecting the privacy of children. The Site is not intended or designed to attract children under the age of 13. We do not collect personally identifiable information from any person we have actual knowledge is under the age of 13.

CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy at any time and such changes will come into effect when we post the revised Privacy Policy. We will not use Personal Information collected on this Site in a manner materially different than what was stated at the time it was collected without your consent.

CONTACT

We welcome all comments, queries and requests relating to our use of your information. Please contact us:

By Mail:Matheno, Inc.
1831 Solano Avenue, #8481
Berkeley, CA 94707
By phone: (800) 310-1423 (From outside the U.S., please call +1-510-883-3010.)
By email:[email protected]